Privacy Notice

Updated on: 21/07/2026

This Privacy Notice explains how Nuvaultance (referred to as “we”, “us”, or “our”) gathers, uses, stores, and safeguards personal information when you browse our website, open an account, or use our trading and support services. It complements the Terms of Use and covers both visitors and registered users.

Personal Information We Receive

We may receive your identity details, including first and last name; contact information such as email and phone number; country of residence; IP address; technical and usage logs; account settings; and details submitted through forms, support requests, or payment checks. Certain data is needed to create an account and handle deposits or withdrawals, while other information supports account protection and service improvements.

Purposes for Using Your Data

  • To set up, confirm, and administer your user account
  • To give you access to the platform, market charts, and support assistance
  • To meet applicable legal duties, anti-fraud standards, and compliance requirements
  • To strengthen platform dependability, identify improper use, and protect active sessions
  • To deliver service messages concerning your account, including deposit updates and planned maintenance

Protecting Your Data

We apply technical and organizational safeguards suited to the level of risk, such as SSL encryption during transmission, permission controls, records of sensitive sign-ins and, when available, two-step authentication. Security cannot be guaranteed absolutely; please notify [email protected] without delay if you suspect unauthorized access.

Your Privacy Choices

Subject to the laws that apply in your jurisdiction, you may be entitled to view, amend, limit, or remove certain personal information, or to object to particular processing. To make a request, email [email protected] using “Data Rights” as the subject and include the email address linked to your account. We may need to complete reasonable identity checks.

Storage Periods and Service Providers

We keep personal information only for the period needed to deliver the service, satisfy legal requirements, or handle disagreements. Providers supporting hosting, payment handling, and transactional email may process data for us under contractual directions and suitable security protections.

Cookies and Technical Records

Our website may use cookies and comparable tools to maintain sessions, help protect accounts, and compile aggregated statistics. Browser settings can be used to limit some cookies, although this may affect functions such as sign-in and saved preferences.

Contacting Us About Privacy

If you have questions about this notice or your privacy rights, contact us at [email protected]. We will seek to respond clearly within a reasonable period, subject to any checks that may be required.

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